Terms and Conditions
- Business consulting, Denis Bornšek s.p.
Poslovno svetovanje, Denis Bornšek s.p. (hereinafter referred to as the provider) has accepted the general terms and conditions of business, which it uses when communicating with third parties (hereinafter: the client). The General Terms and Conditions are published on the website www.denisbornsek.com
The text of the applicable General Terms and Conditions is binding on all parties entering into legal relations with the Institute. It is considered that the individual is acquainted with the General Terms and Conditions and agrees to them.
Poslovno svetovanje, Denis Bornšek s.p. implements programs based on practical and theoretical concepts, with which it wants to raise the quality of human existence and help people realize themselves and their potentials.
The operation of the company is organized as a website, through which access to educational content and mentoring and personal coaching is possible. All trainings are organized in the form of video and audio recordings and other content and are fully published online, available to each user no later than 48 hours after purchasing a particular training. Personal services start with the implementation of a certain schedule, which is coordinated according to the available dates of the contractor and the user.
- Services and definitions
The services basically include the following services:
- production, preparation and marketing of various online educational programs and individual modules (e-learning) in the fields of personal growth and development of personal potentials, which are covered by the company Denis Bornšek s.p.
- conducting workshops, seminars and other types of training, which can be carried out independently or as part of another service (hereinafter the service),
- implementation of coaching and mentoring
- conducting public appearances, workshops and motivational speeches
Service providers are:
- Poslovno svetovanje, Denis Bornšek s.p. Novačanova 2, 3200 Ljubečna (hereinafter the provider),
- other providers, if this is stated for an individual educational program or module (hereinafter providers)
Any legal or natural person who has entered into a business relationship with an individual provider through the provider’s website or in another appropriate manner for the use of services – purchase of access to a specific educational program, purchase of a ticket for a seminar or workshop… (hereinafter the client).
A program to which the client has access, either through a website, or in workshops or live seminars. The goal of the program is for the client to acquire knowledge and skills that enable him to discover and use his potential in the direction of his wishes and plans.
It is a part or individual set within a larger educational program.
- Validity and application of the general conditions
The general conditions of the provider are binding for all users or customers, whereby the general provisions apply to all services, and for an individual service, in addition to the general provisions, special provisions may also apply, which are clearly stated in each educational program or module.
By using the provider’s services, the customer confirms that he is familiar with the entire content of these general terms and conditions, understands them and fully accepts them.
The General Terms and Conditions, together with the order for services via the website www.denisbornsek.com and all subpages of this website, have the nature of a contract concluded between the provider and the client. If the tenderer and the contracting authority conclude a contract in writing, the general terms and conditions supplement the contractual provisions. In the event of non-compliance, the individual provisions of the contract shall take precedence over the provisions of the General Terms and Conditions.
The Bidder is entitled to change the provisions of these General Terms and Conditions without prior notice, including changes in the prices of individual services, whereby the publication on the website www.denisbornsek.com is considered the date of the change.
The provider can notify all customers of the changes through its notification channels, in principle via e-mail. In the event that the customer independently unsubscribes from receiving these notifications and is therefore not notified of the changes, the provider is not responsible for any problems or any consequences.
In case of price list change, the changed prices are valid from the day of publication.
- Prices and commercial terms
All prices in the price lists or on the website are in euros (€) and, unless otherwise specified, do not include value added tax (VAT) – Poslovno svetovanje, Denis Bornšek s.p. non-taxpayer.
Poslovno svetovanje, Denis Bornšek s.p. charges for its services depending on the individual program – according to the current price list, as a one-time payment when ordering. All conditions of purchase, payment and the like are always listed on the page where it is possible to make a purchase (online services) or. on the basis of the issued pro forma invoice or offer and the invoice by the company Denis Bornšek s.p.
Due to the nature of the provider’s services (educational programs and modules, workshops, seminars…), the customer gets access to the ordered content after the actual payment for the ordered services.
The provider may suspend the supply of services to the customer at the end of the period for which it was agreed.
The customer is aware and agrees that the provider has the right to charge the customer in case of overpayment, incorrect or double payment, in case of issuance of partial or full credit by the provider, etc. related administrative costs.
The customer agrees that the provider can issue an invoice only in electronic form and send it to him by e-mail or by electronic means.
- Conclusion, duration and termination of the subscription contract, methods of payment
A service order and a concluded contract are considered to be an order placed and the purchase or payment of an individual service. The customer agrees to the purchase and agrees to these general terms and conditions.
The images contained in the offer and in other provider’s materials, including the website, are symbolic and in no case can customers refer to them or claim anything from the provider based on them.
The parties may withdraw from the contract at any time and without notice by written notice to the other party if the other party, even after prior notice, violates the provisions of this contract or causes damage to the other party.
If the provider withdraws from the contract in the case referred to in the previous paragraph, the customer is not obliged to allow the use of the service, which may be paid or leased in advance, nor is he obliged to pay compensation or compensation for the unused part of the service.
The parties may terminate the contract at any time. Given the nature of the services, there is no notice period – the provider undertakes to terminate the contract as soon as possible.
In the event of cancellation of participation in programs where the subscriber pays monthly for access to the ordered programs, the provider may not charge a subscription fee for the next billing period in the event of cancellation, if the subscriber canceled the services.
If the contract is terminated due to breach of these general terms and conditions, the provider has the right to immediately and without notice terminate cooperation and access to services, in which case it is not liable for any pecuniary or non-pecuniary damage that may occur to the customer. by the provider.
Unless expressly stated otherwise in the offer or in the written contract between the customer and the provider, the contract between the provider and the customer shall be concluded for the period specified in the specific program.
The contracting authority may terminate the contract in writing – digitally or physically (by post to the provider’s address).
The client undertakes to settle all obligations incurred up to the date of termination of cooperation. If the customer terminates the contract early in the case of prepayment for services for a certain period of time, he is not entitled to a refund of the prepaid amount, except in the case of a gross breach of contractual obligations by the provider.
The provider provides the customer with access to the ordered or purchased educational content immediately or no later than 48 hours after the payment visible on the transaction account.
Methods of payment:
- payment on current account – payment on the transaction account of the provider. On the website www.denisbornsek.com, certain services (most services with a single payment) are ordered via an order form for an individual service. After completing the order form and placing the order, the customer is redirected to the page with payment information or receives a confirmation of the order on his E-mail, which is also accompanied by payment information.
Technical procedures for concluding a contract (order)
As stated, the conclusion of a contract is considered to be the award of a contract or. The user or customer places an order on individual promotional pages by clicking on the clearly marked buttons. After clicking on the order button, the user is redirected to the page with the ‘cart’, where it is possible to select the quantity, enter discount codes and the like. By clicking on the button to continue the order, the user is redirected to the page where he enters his data required for the order. On the same page there is also the possibility to choose between the offered methods of payment and a summary of the order, and on the bottom of the page the user must indicate his agreement with these general terms and conditions. The order is completed by clicking on the button at the bottom of the page.
After placing the order, the user is redirected to the final page with the order summary, and at the same time receives a message to his E-mail with the notification that the order is being processed and the order summary.
After receiving the payment, the user receives a message to his E-mail with a notification of the completed order. Access to ordered and paid content through account on the website www.denisbornsek.com
- Deadlines for the provision of services
The provider must perform the service within the period specified in the offer for an individual program, workshop, seminar or other service provider, in accordance with the price list or in correspondence between the provider and the customer.
In the event of force majeure, the deadlines for the performance of the service shall be extended for the duration of the force majeure, provided that the provider notifies the customer of the occurrence of force majeure as soon as possible. Deadlines for the implementation of the service may also be extended due to unforeseen events on the part of the provider (illness of lecturers, etc.). The provider undertakes to inform the customer in such cases as soon as possible through the communication channels available.
In no case may the client (client) acquire any copyrights on educational programs or modules developed by the provider or in respect of which the provider is the holder of material copyrights.
In the event that the provider creates a specific educational program or content in cooperation with external partners, everything related to copyright is agreed and recorded for each such educational program separately.
Without the express written consent of the provider, the customer is prohibited from publicly broadcasting and interfering with the provider’s copyrighted works, processing or editing them and transferring the rights to these works to third parties.
Trademarks and photographs appearing on the denisbornsek.com websites, both registered trademarks owned by or the user license is Poslovno svetovanje Denis Bornšek s.p. The use of these signs or photographs is expressly prohibited without the prior prior written consent of the holder rights.
- Customer support
Support is available to customers, which is usually done via e-mail or telephone numbers published on the provider’s website.
The provider is obliged to consider only requests for support that have been submitted via the provider’s website or sent to the provider’s e-mail addresses listed for such cases on the website, from the contact e-mail of the customer specified when ordering services (in hereinafter referred to as the subscriber’s e-mail).
The provision of support may be conditioned or limited by a certain type of subscription or by the provider’s price list.
By completing the service order, the Client allows the Provider to send information, notifications and survey questionnaires directly or indirectly related to the Provider’s services to the Client’s e-mail for the entire duration of the contractual relationship.
- Rights and obligations of the bidder
The services of the provider depend on the general operation of the Internet. Customer understands that the availability of servers depends on third parties, and the service provider will do everything in its power to ensure uninterrupted and uninterrupted operation.
The provider undertakes to perform all its services in a professional manner. All educational programs will be tailored in a way that is understandable to the stated target audience and that users will benefit from the content.
The provider has the right to use the positive statements of customers, obtained through e-mails and telephone conversations, for marketing purposes. The provider undertakes to anonymize the data and thus disable the identification of the customer, unless he obtains explicit consent from the customer to publish them.
The provider has the right to use data from server logs and other sources for analytics, better customer segmentation and customer marketing.
- Exclusion and limitation of the provider’s liability and customer liability
The provider is not liable for damage caused to the customer during the use of his services or in connection with them, if the damage is the result of:
- the conduct of the client or a person for whom the client is responsible or acts in the client’s interest;
- the conduct of third parties;
- force majeure; Force majeure is also considered to be a prolonged interruption of supply or disruption of electricity supply, unforeseen failure of hardware or software, failure of the Internet network or disruption of access to it, technical problems of the server provider or other suppliers of products and services needed or used provider; these events are considered force majeure, even if they originate in the sphere of the provider.
The provider is not liable for damage caused to the customer or a person related to him due to infections with viruses or other malicious code or due to intrusion into a computer or information system.
The Client is responsible for making and storing backup copies of its data located on the Provider’s servers.
The user who causes damage to the provider or third parties when using the service is obliged to reimburse it according to the general rules on liability for damages. The provision of information necessary to claim damages to the injured party or to a person authorized by him, to a court or other competent authority shall not be considered a breach of the user’s business secrets.
The customer will use the latest versions of Microsoft Internet Explorer, Google Chrome, Mozilla Firefox, Apple Safari, Opera when using the providers’ websites and applications. In the event that the customer does not use the latest versions of browsers, the provider is not responsible for malfunctions or display of pages and applications.
Denis Bormšek s.p. disclaims any liability for damage that may or may not be caused to individuals as a result of content published on the website www.denisbornsek.com or content published in accessible webinars, workshops, seminars and educational e-programs.
- Rights and obligations of the client
A customer who is a natural person and who acquires or uses the provider’s services for purposes outside his professional or gainful activity (consumer) may withdraw from the contract within 14 days after the conclusion of the contract (for services linked to a time-bound program; ).
The customer – consumer must inform the provider via e-mail [email protected] about the withdrawal from the contract or registration in the provider’s educational program. The provider will initiate the procedure for deleting the user account. In the event that the subscription or purchase was terminated within 14 days, the provider is obliged to return the purchase price in accordance with the Consumer Protection Act, which does so no later than 14 days from the date of receipt of notice of withdrawal from the contract.
Customers who are not consumers, in no case or time have the right to a refund of the purchase price upon cancellation of the ordered services or. contracts after the tenderer has already received their payment.
If there is a change in the data provided by the customer when ordering services, he is obliged to notify the provider in writing of the change in data no later than 8 days after the change. In addition to notifying the provider, the customer is obliged to change the information in user pages and other applications provided by the provider. The Contracting Authority suffers all unfavorable consequences of the omission of the notice of change of data, even if the deadline from the previous sentence has not yet expired.
The customer is responsible for the secrecy, protection and use of accessible passwords and usernames to access the services for himself and for his users. It must also comply with existing legislation regarding the publication and provision of information, services and services and is responsible for all consequences of permitted and unauthorized use of the ordered services for itself and for its users.
An individual participating in any prize game at Poslovno svetovanje, Denis Bornšek s.p. and receives the prize, 6 months after receiving the prize cannot participate for the prize again.
If such an individual participates in the business consulting prize game Denis Bornsek s.p. before the expiration of 6 months. and receives a prize, it will not be awarded, and the company selects another winner to receive the prize.
- Appeal procedures
In case of problems, the customer can contact the provider by phone or e-mail at. The complaint is submitted via e-mail [email protected] or by regular mail.
The bidder undertakes to conduct the appeal procedure seriously and correctly, and to respond immediately (if the buyer’s complaint is justified) in accordance with these general terms and conditions and to fulfill its obligations under these provisions to the buyer or client.
The appeal procedure is confidential.
- Final provisions
The bidder and the party undertake to resolve disputes amicably, and if this is not possible, the disputes will be decided by the court with substantive jurisdiction at each seat of the bidder.
The relationship between the bidder and the client is assessed under Slovenian law, without the application of the rules of private international law and procedure.
The provider does not save the text of the contract. The contract can be concluded in the Slovenian language.
Poslovno svetovanje, Denis Bornšek s.p.
Novačeva 2, 3200 Ljubečna, Slovenia
e-mail: [email protected]
Phone: +386 41 495 226
The General Terms and Conditions were last amended on September 10, 2020